Terms and Conditions
Trade Tools UK Ltd
587 Saffron Lane
Telephone: 0116 2831200
Vat No. 837 6132 20
Company No. 5119824
Registered in the UK
Terms and Conditions of Sale
Please read carefully before ordering goods.
These terms and conditions of sale apply to all goods supplied by Bricklayers World, hereby known as BW .
You must be 18 years of age, or older, to order goods from BW.
The title of the goods remains the property of BW until full payment has cleared .
The transaction is subject to right of cancellation.
BW has the right to change conditions of sale without prior notification to you concerning future sales.
All goods are subject to availability. If the items you order are unavailable at this time, BW will notify you as to when stock is due and if you wish to proceed with the order or be informed when we are re-stocked.
BW has made every effort to ensure that prices and descriptions on the site are correct, but realise that errors sometimes happen. If a pricing error has been made, BW will inform you, and you have the choice of re-ordering at the correct price or cancelling the order.
Delivery charges are required to meet your order.
Postage is added at the end of your transaction. The postage covers Mainland UK, areas including England, Wales and parts of Scotland. We will inform you by email or telephone if your postage price exceeds our coverage zone prices.
We use APC Parcelrite couriers for our larger orders and Royal Mail delivery service for our smaller packages. APC Parcelrite will make two attempts to deliver goods, after which they will be returned to the nearest local branch for collection by the customer. Royal Mail delivery is a "Recorded Signed For" service which requires a signature. If no one is available, Royal Mail will leave a calling card for you to re-arrange delivery or collect in person from the nearest branch or Post Office.
If in the event , the goods are uncollected from the delivery agents, they will be returned to BW. Re-delivery will require additional carriage charges based on the previous delivery.
On receipt of a completed order, goods will be despatched next working day.
BW are happy to exchange or refund any faulty or unwanted goods, within a period of fourteen days, as long as they are returned in their original saleable condition and are unused or modified in any way.
Postage charges will not be refunded unless BW has mistakenly despatched an incorrect order. In these instances BW will refund the customers postal return charges, and re-despatch the correct order.
All returns must be sent by recorded delivery as proof of return.
For any questions or enquiries please contact us on :
0116 - 283 1200
or email to :
We Accept: WorldPay and PayPal
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at email@example.com.
You have the right to erasure, and we can take requests for this via e-mail.